1 hour ticket response
Fast assistance is our primary priority and that is why we have a team of practiced techs who are ready to provide a swift reply to any question that you might possibly have. Simply open your tech support ticket from your Web Site Control Panel and we’ll respond within 1 hour in the worst case scenario. In fact, we work hard and aim for a twenty–minute tech support ticket response time.
A Top–Quality Customer Care Service
Each member of our client service staff has several years of experience in the hosting arena and the majority of them have worked for us for at least 5 years. They all are prepared to respond to all your queries in the most efficient way possible.
A User–Friendly Help Center
Included in the Web Site Control Panel is an easy–to–browse Help Center, which includes a variety of sources of information. You can search through a regularly updated knowledge base offering web hosting account administration articles and website management articles, watch the instructional video tutorials or have a gaze at the F.A.Q. archive.