Q: What precisely does website migration mean and what does it include?
A: The website migration service offered by wwwKeepers.com is entirely free of cost and consists of transferring all your files, databases and e–mails from your present hosting provider to your new web hosting account with us. We will also revise all the configuration settings needed for your websites to be fully operational on our ultramodern cloud hosting platform.Our technicians are fully capable of transferring any kind of web site. With years of practical experience in the industry, they’re well–versed in the inner workings of our hosting platform, our Control Panel as well as all other popular Control Panels. For them, transferring a custom application with a lot of custom libraries is as elementary as moving a simple WordPress blog.
Q: How much time will the web site migration procedure take?
A: While we can’t give you an exact time interval, since there are many factors, including the size of the web files and databases, the physical location of the current host’s server, the complexity of your website and the current workload of our Website Migration Department, etc., we’ll give our very best to move your web site within 48 hours, and in some cases – within 24 hours (when the content is not large).
Q: What data will I be asked to give to your Website Migration Department?
A: We do not need any sensitive details. We will require, however, the login info for your current hosting account and the name of the site that you wish to migrate.
Q: I give you access to sensitive data. How can I be sure that you won’t misuse it?
Q: How about downtime? Will my website be unavailable?
A: While we move your web site, it will be available both in your hosting account with us and in your account with your previous hosting provider. After the migration is completed, we’ll make certain that everything is functioning properly and that the integrity of your web content is not compromised prior to telling you that the migration is complete. Then we’ll instruct you how to transfer the domain to your web hosting account with us and how to modify your DNS records.
Q: Will my present web hosting provider discover that I’m leaving them?
A: No. Apart from your login credentials for the Control Panel, we will not need anything. We’ll never get in touch with your web hosting provider. They won’t know anything about the transfer either.
Q: Does it matter what platform my present hosting provider is using?
A: Yeah. We support all conventional Linux–based web hosting platforms. We do not support Windows–based web hosting platforms, because we do not provide Windows hosting solutions ourselves.Additionally, we don’t support proprietary web site creation and administration user interfaces like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.