Support Channels

  • 1 hour ticket response time
  • An Intuitive Help Center Section

  • You can find nearly all the answers to your questions in the user–friendly Help section built into’s Web Site Control Panel. It features an ever–enlarging knowledge base with commonly asked questions and in–depth help articles contributed by our practiced client support team.

  • Top quality support service
  • Video Tutorials

  • For people who would rather find out how to solve a commonly encountered issue by watching a how–to video, we have added a selection of video tutorials to our Web Site Control Panel. All the instructional videos are brief and simple to grasp. They offer you visual presentations of various website administration actions.

  • Intuitive help center
  • A 60–Minute Response Guarantee

  • With all our semi–dedicated servers, we offer a 24/7 customer service with a 1–hour support ticket response guarantee. A team of practiced support engineers will be at your disposal to reply to all the enquiries that you could have. During non–peak times, a response will be offered within just twenty minutes.