Phone Support in Hosting
All of our hosting packages come with telephone support 14 hours per day even on public holidays, which means that if you don't have an account yet, you are able to give us a call and find out more about our services or if we'll meet the system requirements for your web sites. For your convenience, we have local telephone lines in the United States of America, Great Britain and Australia, so you can call the phone number that is closer to you. If you are a current customer, we will assist you timely with all of the general and billing issues as well as with numerous tech issues in order to save you time and efforts - we are aware of the fact that sometimes it's easier to consult with a live person so as to get things done immediately. Of course, some issues cannot be resolved on the phone, so in such a case you will be able to employ our ticketing system.
Phone Support in Semi-dedicated Servers
If you need more info regarding the semi-dedicated servers that we provide, you are able to call any of the three support phone lines that we have around the globe - in the United States, the UK and Australia. In this way, you'll be able to check in advance if our solutions are suitable for your web sites. If you are already our customer and you have a semi-dedicated account, you can contact us over the phone for 14 hours every day about any type of billing or general issues. For strictly technical problems you'll have to take advantage of our ticketing system so as to contact our tech support because someissues just require additional time to be solved, but we can assist you over the phone with numerous minor technical problems as well, saving you the time and efforts.