Though this isn't the mainfactor for you to distinguish a dependable hosting supplier from a bad one or a reseller from a real supplier, being able to call and talk to a live person is an indicator that you are not dealing with a one-person company and that you will be able to get in touch with someone every time you're in need of assistance. The phone support for website hosting services may vary from common to professional, which means that the issues that can be resolved with a call differ depending on the supplier. In the general case, these issues are simpler and feature billing or first level tech issues since more difficult problems usually need a support ticket where both you and the administrators can track the proceedings with a given issue. However, being able to call your provider can save you lots of time and efforts for the countless tiny problems that may eventually appear at the time you manage your web hosting account.

Phone Support in Hosting

All of our hosting packages come with telephone support 14 hours per day even on public holidays, which means that if you don't have an account yet, you are able to give us a call and find out more about our services or if we'll meet the system requirements for your web sites. For your convenience, we have local telephone lines in the United States of America, Great Britain and Australia, so you can call the phone number that is closer to you. If you are a current customer, we will assist you timely with all of the general and billing issues as well as with numerous tech issues in order to save you time and efforts - we are aware of the fact that sometimes it's easier to consult with a live person so as to get things done immediately. Of course, some issues cannot be resolved on the phone, so in such a case you will be able to employ our ticketing system.

Phone Support in Semi-dedicated Servers

If you need more info regarding the semi-dedicated servers that we provide, you are able to call any of the three support phone lines that we have around the globe - in the United States, the UK and Australia. In this way, you'll be able to check in advance if our solutions are suitable for your web sites. If you are already our customer and you have a semi-dedicated account, you can contact us over the phone for 14 hours every day about any type of billing or general issues. For strictly technical problems you'll have to take advantage of our ticketing system so as to contact our tech support because someissues just require additional time to be solved, but we can assist you over the phone with numerous minor technical problems as well, saving you the time and efforts.