Extensive Online Documentation in Hosting
If you have bought your very first hosting account from our company or have migrated your site over to us, you’ll grow accustomed to our services and our custom-created Hepsia Control Panel in no time due to the fact that we have compiled an extensive web-based knowledge base where you can find all the information that you’ll ever need – both general info with regard to the hosting service as a whole and more concrete info about the different features that you can make use of and the challenges that you might come across. The articles are located in 2 places. The complete article list can be accessed via the Control Panel’s Help section. You can read relevant articles about the different functions in each Control Panel section too. You can acquaint yourself with how to do de facto everything, from enabling an .htaccess configuration file to managing an electronic mailing list, and all the articles feature elaborate guides, so you’ll never become bewildered due to an ambiguous text. Surely, in case you encounter a more specific obstacle and you can’t find a solution in our knowledge base, you can get in touch with our client care staff 24-7-365.
Extensive Online Documentation in Semi-dedicated Servers
Our semi-dedicated servers feature a rich online article repository where you can find any info that you might require about our web hosting services or about the Hepsia Control Panel that we are using. We’ve compiled it based on the feedback that we’ve acquired from our customers over the years and, as a result, our articles deal with particular problems that you might bump into and propose the very best means of repairing them, for instance getting an HTTP 500 error message or being unable to send e-mail messages from your desktop PC even though you have the correct outgoing mail server settings. The articles are available in each single Control Panel section and you can access them whenever you want. They can help you enlarge your knowledge not only about our services, but also about the hosting realm in general, as they include in-depth instructions and general info such as what cron jobs or file permissions are.